Case Studies : Performance Testing and Tuning : Consumer Direct

Consumer Direct

Client

A large financial services company providing consumer finance products through their web-based services and through their branch offices across North America.

Issues

The client's consumer web site was unable to scale to the anticipated loads expected to result from a scheduled 100-million dollar national marketing campaign. Ensure that the company's technical and infrastructure foundations could keep pace with the business initiatives. Client required strategic leadership and the technical expertise to ensure project success.

Approach

Aaxis System Optimization Services (SOS) were engaged to lead the overall testing strategy. Additionally provide the technical expertise to support the effort. Aaxis:

  • Performed a project gap and risk analysis
  • Designed and coordinated a performance testing strategy that could be executed within project timelines
  • Coordinated the preparation of a high-scale testing environment
  • Performed in-depth architectural review and validation
  • Identified and helped resolve scalability and fault-tolerance issues with network infrastructure
  • Identified load balancing defect and tested configurations to optimize load distribution
  • Executed local failover testing for all redundant application tiers
  • Performed global cross-site failover testing from primary datacenter to remote disaster-recovery site
  • Hardened all tiers of the production site: web, application, database, and network
  • Coordinated and supported the production rollout and transition strategies
Results
  • Improved the overall performance and stability of the client's consumer site
  • Scaled site to meet response time SLAs at peak of 5X average production load
  • Ensured 99.9% uptime and availability with peak production loads
  • Enabled client to maximize marketing campaign ROI from IT investments.

Overview

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